INTRODUCTION Welcome to e-Bench Help. We have prepared this document to provide you with what we trust will be user-friendly help so that you can get the maximum benefit from subscribing to this innovative and powerful service. Our intention here is to cover all the basic requirements you will need to enter your initial information into the application, to update data where necessary and to interpret the reports which are available. However, we realise that in helping us to break new ground here, you may well find some minor shortcomings in the Guide or problems in interpreting our meaning. Please do not hesitate to let us know if you do encounter any problems so that we can deal with them quickly to the benefit of all users. Likewise, if you encounter any possible errors with the application itself, or have any suggestions for improvements, please also let us know. We are very receptive to ideas to make the application more relevant and helpful for you, the user. In particular, the reports we have built at this time are only a sample of what can be done. If you have any suggestions or requirements for a report in a different format, or if you would like to get a customised analysis of any of your information, please ask. We cover the application in four main sections: 1. The INPUT SECTION describes each Asset Details page and the type of information that it contains. 2. The OUTPUT SECTION deals with how to identify and interpret the reports you want. 3. The SHORTCUT SECTION describes ways to enable you to access the information you want, or update data in the fastest way. This also describes the Invoices checking procedures now provided in Version 3.2 of the system. 4. The final Section of fourteen APPENDICES provides more detailed descriptions of the information fields in the database, a glossary and a menu chart.